Last Updated: March 15, 2026

 

At Crumbles Bakeshoppe, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website, use our inquiry forms, or purchase our artisanal cookies.

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1. Information We Collect

• We collect information that helps us provide a full-circle experience and fulfill your orders:

  • Order Information: When you make a purchase via our Shopify-powered store, we collect your name, billing address, shipping address, payment information (processed securely through Shopify), email address, and phone number.

  • Inquiry Data: When you submit a custom order form or contact us via Wix, we collect the details of your event, your design preferences, and any files or inspiration images you upload.

  • Automated Data: Like most websites, we use cookies and similar technologies to understand how you interact with our site, which helps us improve our "Art of Celebration" experience.

 

2. How We Use Your Information

• We use your data strictly for business purposes, including:

  • Fulfilling and shipping your cookie orders.

  • Communicating with you regarding custom designs, quotes, and pickup instructions.

  • Processing payments and preventing fraudulent transactions.

  • Providing you with "Crumbles Club" updates or seasonal pre-order alerts (only if you have opted in).

 

3. Sharing Your Information

• We do not sell your personal information. We only share data with trusted third parties necessary to run our studio:

  • Service Providers: We use Shopify to power our online store and Wix to host our website.

  • Shipping Partners: We share your delivery details with carriers (UPS/FedEx/USPS) to ensure your cookies arrive at your door.

  • Legal Compliance: We may share information if required to comply with applicable laws or regulations.

 

4. Data Security

• Your security is our priority. Payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). While no method of transmission over the internet is 100% secure, we follow all industry-standard requirements to protect your personal info.

 

5. Your Rights

• Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at orders@crumblesbakeshoppe.com.

 

6. Third-Party Links

• Our site may contain links to other websites (such as social media platforms). We are not responsible for the privacy practices of those external sites and encourage you to read their policies.

 

7. Changes to This Policy

• We may update this policy occasionally to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.